Terms & Conditions

 

Last Updated: January 30, 2025

 

  1. Introduction

These Terms and Conditions (“Terms”) govern your use of services provided by P-Desk Technologies (“we,” “our,” “us,” or “the Company”), including our lead generation, email sourcing, and list building services. By using our services, you agree to these Terms. Please read them carefully.

 

  1. Definitions

“Services” refers to lead generation, email sourcing, list building, and related services provided by P-Desk Technologies.

“Client” refers to any business or individual who contracts our services.

“Data” refers to any information processed as part of our services, including personal data.

“Platform” refers to our website, tools, and systems used to deliver our services.

 

1. Data Sharing and Transfers

1.1 We will share project results and information with clients as per their specified requirements and preferences through the communication channels they have approached us or preferred to.We will not be responsible for the data leakage via the third-party platform we use tocommunicate or share datasets.

1.2 We will not use client data for advertisements on our behalf or on behalf of third parties.

2. Communication:

2.1 Please note that there may be instances where the provided contact information becomes invalid or bounces due to factors such as technical issues or the use of multiple tools for campaigns.

3. Service Description

3.1 Core Services

We provide B2B lead generation, email sourcing, and list building services, including:

  • Identification and verification of business leads
  • Email list compilation and verification
  • LinkedIn prospecting services
  • Related marketing and lead generation services

 

3.2 Service Delivery

  • We will deliver services according to agreed specifications
  • Timeframes are estimates unless explicitly guaranteed
  • We reserve the right to modify our services with reasonable notice
  1. Client Obligations

The Client agrees to:

  • Provide accurate information necessary for service delivery
  • Use our services in compliance with applicable laws and regulations
  • Maintain appropriate security measures for accessing services
  • Not misuse or attempt to manipulate our services
  • Pay agreed fees according to payment terms
  • Comply with GDPR and other data protection regulations when using our services

 

  1. Data Protection and Privacy

5.1 GDPR Compliance

  • We process personal data in accordance with our Privacy Policy and GDPR
  • Clients must have legal basis for processing any data received through our services
  • Both parties shall maintain appropriate technical and organizational measures

 

5.2 Data Processing

  • We act as data processor for certain services and data controller for others
  • Specific data processing terms are outlined in our Data Processing Agreement
  • Clients must obtain necessary consents for data processing

 

  1. Intellectual Property

6.1 Ownership

  • We retain all intellectual property rights in our services and platform
  • Clients retain rights to their own data and materials
  • Generated leads and lists are licensed to clients upon payment

 

6.2 Usage Rights

  • Clients receive a non-exclusive license to use delivered materials
  • Redistribution or resale of our services is prohibited without written consent
  • Our branding and trademarks may not be used without permission

 

  1. Payment Terms

7.1 Fees

  • Services are charged according to agreed pricing
  • Prices may be adjusted with 30 days notice
  • All fees are exclusive of applicable taxes

 

7.2 Payment

  • Payment is required according to agreed payment schedule
  • Late payments may incur additional charges
  • We reserve the right to suspend services for non-payment
  1. Confidentiality

8.1 Confidential Information

Both parties agree to:

  • Maintain confidentiality of business information
  • Use appropriate security measures
  • Limit access to authorized personnel
  • Return or destroy confidential information upon request

 

  1. Liability and Indemnification

9.1 Limitation of Liability

  • Our liability is limited to fees paid for services in previous 12 months
  • We are not liable for indirect or consequential damages
  • Force majeure events exclude liability

9.2 Indemnification

Clients agree to indemnify us against claims arising from:

  • Violation of these Terms
  • Misuse of our services
  • Violation of applicable laws
  • Third-party claims related to client’s use of services
  1. Term and Termination

10.1 Duration

  • These Terms remain valid until terminated
  • Service agreements may have specific duration terms

10.2 Termination

  • Immediate termination for material breach
  • Fees paid for unused services may be refunded at our discretion

  • Either party may terminate the engagement at any time with prior notice.

  • Upon termination, all outstanding payment obligations shall be settled, and any deliverables or intellectual property provided to the client shall be returned or destroyed as mutually agreed.

  1. Modifications to Terms
  • We reserve the right to modify these Terms
  • Changes will be notified 30 days in advance
  • Continued use constitutes acceptance of modified Terms
  1. Governing Law and Jurisdiction
  • These Terms are governed by Government of India
  • Disputes shall be resolved in Mumbai, India
  • Alternative dispute resolution may be used when agreed

 

  1. Severability

If any provision of these Terms is found invalid or unenforceable:

  • The provision shall be modified to be enforceable
  • Remaining provisions remain in full effect

 

  1. Contact Information

For questions about these Terms, contact us at:

info@p-desk.com

 

  1. Acceptance

Use of our services constitutes acceptance of these Terms and Conditions.

End of Terms and Conditions